2020 Annual Conference

POSTPONED: ACRA’s 26th Annual Conference: San Antonio, Texas (September 23–27, 2020)

After much deliberation and discussion, we are sad to announce that ACRA's San Antonio conference, originally scheduled for September 23-27, 2020, has been postponed. We have not made this decision lightly, but the health and safety of our attendees is ACRA's highest priority.

A few weeks ago we sent out a poll gauging members' position regarding an in-person conference, and those responses made it clear that the majority of respondents are not comfortable with attending in-person conferences for the remainder of the year. Additionally, even as states begin to open in phases, large gatherings are still discouraged by both state and federal authorities.

However, there is good news to accompany this disappointment - we will still be offering you the opportunity to get the networking and education you have come to expect from the ACRA Conference.

What We Are Doing Instead

We will be offering a partial virtual 2020 conference this fall! The ACRA Conference Committee is working hard to transfer some of our planned San Antonio content to a digital format - including networking opportunities. The virtual conference will also include increased visibility for ACRA sponsors. Stay tuned to your email, the ACRAsphere, and ACRA social media for further information in the coming weeks.

There is more good news - we will still be heading to San Antonio, just now in 2022. From the beautiful Menger Hotel that is hosting us to the unique historic preservation discussions that the city provides, we don't want conference attendees to miss out on all that San Antonio has to offer. Our San Antonio conference will now be held from September 22-25, 2022.

We hope you will also plan to join us at ACRA's 2021 Conference, which will be held in Alexandria,VA from September 9-12, 2021. Session planning has already begun, and Alexandria attendees will have the chance to participate directly in raising the profile of the CRM industry through meetings with legislators on Capitol Hill.

Please feel free to reach out to us with any questions you may have. Stay tuned for more information on our virtual conference shortly, and more importantly, stay healthy!

If you have questions,, please contact Conference Committee Chair Kerri Barile or Executive Director Amanda Stratton




ACRA Headquarters
2101 L Street NW, Suite 800
Washington, D.C. 20037

Local: 202-367-9094
FAX: 866-875-6492
Email: Headquarters


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